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About Course
Unlock the secrets of successful selling by mastering persuasion, relationship-building, and negotiation strategies that drive business growth.
Course Content
Module One
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Getting Started
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Objectives
Module Two
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Effective Traits
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Assertiveness
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Emotional Intelligence
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Solve Problems
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Close
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Practical Illustration
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Review Questions
Module Three
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Know Clients
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Research
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Customer Values:
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Customer Needs
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Anticipate Needs
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Practical Illustration
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Review Questions
Module Four
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Product
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Know Your Product
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Believe in the Company/Product
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Be Enthusiastic
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Link the Product to the Customer’s Values
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Practical Illustration
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Review Questions
Module Five
Module Six
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Authority
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Develop Expertise
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Know Your Competition
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Continuing Education
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Solve Customer Problems Using Authority
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Practical Illustration
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Review Questions
Module Seven
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Build Trust
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Testimonials
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Be Transparent
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Be Genuine
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Take On the Customer’s Point of View
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Practical Illustration
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Review Questions
Module Eight
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Relationships
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Listen Actively
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Communicate Often
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Rewards
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Build New Relationships
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Practical Illustration
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Review Questions
Module Nine
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Communication
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Be Prepare, Not Scripted
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Use Humor
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Be Yourself
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Thank and Reward
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Practical Illustration
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Review Questions
Module Ten
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Self-Motivation
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Value Your Work
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Reward Achievements
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Focus on Success
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Do Not Procrastinate
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Practical Illustration
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Review Questions
Module Eleven
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Goals
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SMART Goals
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Long-Term Goals
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Short-Term Goals
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Track and Modify
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Practical Illustration
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Review Questions
Module Twelve
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Wrapping Up
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Words from the Wise
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