About Course

This course introduces Decision Support Systems (DSS) and their role in enhancing decision-making processes in businesses and organizations. You will learn the fundamentals of DSS, including data-driven decision-making, business intelligence tools, and the integration of AI and analytics in decision support. By the end of this course, you will understand how DSS helps in strategic, tactical, and operational decision-making.

What Will You Learn?

  • Fundamentals of Decision Support Systems (DSS)
  • Components and architecture of DSS
  • Types of DSS (Data-Driven, Model-Driven, Knowledge-Based, and AI-Enhanced)
  • Role of Business Intelligence (BI) and Data Analytics in DSS
  • Introduction to DSS tools and software (Excel, Tableau, Power BI)
  • Real-world applications of DSS in business, healthcare, and government
  • Hands-on project: Analyzing a business problem using a basic DSS model

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