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About Course
Learn structured approaches to successfully plan, implement, and sustain organizational change while minimizing resistance and maximizing engagement.
What Will You Learn?
- Understand the principles of organizational change
- Manage resistance and foster buy-in
- Apply change models (Kotter, ADKAR)
- Lead effective communication during change initiatives
Course Content
Module One
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Getting Started
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Objectives
Module Two
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Preparing for Change
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Defining Your Strategy
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Building the Team
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Practical Illustration
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Practical Illustration
Module Three
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Identifying the WIFM
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What’s in it for Me
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Building Support
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Practical Illustration
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Module Three: Review Questions
Module Four
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Understanding Change
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Influences on Change
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Common Reactions to Change
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Tools to Help the Change Process
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Practical Illustration
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Module Four: Review Questions
Module Five
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Leading and Managing the Change
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Preparing and Planning
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Delegating
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Keep the Lines of Communication Open
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Coping with Pushback
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Practical Illustration
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Module Five: Review Questions
Module Six
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Gaining Support
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Gathering Data
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Addressing Concerns and Issues
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Evaluating and Adapting
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Practical Illustration
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Module Six: Review Questions
Module Seven
Module Seven
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Making it All Worthwhile
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Leading Status Meetings
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Celebrating Successes
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Sharing the Results and Benefits
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Practical Illustration
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Module Seven: Review Questions
Module Eight
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Using Appreciative Inquiry
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The Four Stages
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The Purposes of Appreciative Inquiry
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Examples and Case Studies
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Practical Illustration
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Module Eight: Review Questions
Module Nine
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Module Nine
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A Dash of Emotion
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Plenty of Facts
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Practical Illustration
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Module Nine: Review Questions
Module Ten
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Building Resiliency
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What is Resiliency?
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Why is It Important?
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Five Easy Steps for the Leader and the Individual
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Practical Illustration
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Module Ten: Review Questions
Module Eleven
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Building Flexibility
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What is Flexibility?
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Why is it Important?
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Five Easy Steps for the Leader and the Individual
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Practical Illustration
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Module Eleven: Review Questions
Module Twelve
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Wrapping Up
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Words from the Wise
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