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What Will You Learn?
- Understand roles within a team
- Communicate effectively with teammates
- Resolve conflicts constructively
- Apply collaboration tools for remote and in-person teamwork
Course Content
Module One
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Getting Started
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Objectives
Module Two
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Defining Success
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What is a Team?
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An Overview of Tuckman and Jensen’s Four-Phase Model
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Module Two: Review Questions
Module Three
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Types of Teams
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The Traditional Team
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Self-Directed Teams
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E-Teams
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Module Three: Review Questions
Module Four
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The First Stage of Team Development – Forming
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Hallmarks of This Stage
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What to Do As a Leader
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What to Do As a Follower
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Module Four: Review Questions
Module Five
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The Second Stage of Team Development – Storming
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The Hallmarks of This Stage
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What to Do As a Leader
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What to Do As a Follower
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Module Five: Review Questions
Module Six
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The Third Stage of Team Development – Norming
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The Hallmarks of This Stage
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What to Do As a Leader
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What to Do As a Follower
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Module Six: Review Questions
Module Seven
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Module Seven: The Fourth Stage of Team Development – Performing
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Hallmarks of this Stage
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What to Do As a Leader
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What to Do As a Follower
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Module Seven: Review Questions
Module Eight
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Team Building Activities
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The Benefits and Disadvantages
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Team-Building Activities That Won’t Make People Cringe
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Choosing a Location for Team-Building
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____________ is an organized effort to improve team effectiveness.
Module Nine
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Making the Most of Team Meetings
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Setting the Time and the Place
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Trying the 50-Minute Meeting
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Module Nine: Review Questions
Module Ten
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Solving Problems as a Team
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The Six Thinking Hats
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Encouraging Brainstorming
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Building Consensus
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Module Ten: Review Questions
Module Eleven
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Encouraging Teamwork
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Some Things to Do
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Some Things to Avoid
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Some Things to Consider
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Module Eleven: Review Questions
Module Twelve
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Wrapping Up
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